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FAQ

  • How do i contact you?
    You are welcome to ask questions per mail and by our instagram. essentialsandjewelry@hotmail.com och @essentialsandjewelry
  • I entered the wrong address for my delivery, can it be changed?
    Yes! As long as your order has not been packed/sent, it can be changed. Email us immediately if you notice that you entered the wrong address. Enter first and last name and order number.
  • How do i apply for a refund?
    Your application must be notified within 14 days of receiving your order. You send us an email with a picture and motivation why you require a refund. The order number and name must also be included.
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